At Lume Water, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit lumewater.in, use our mobile application, or purchase our products and services.
By accessing or using our website or services, you agree to the terms described in this Privacy Policy.
We may collect the following types of information when you use our website or services.
When you place an order, register an account, or contact us, we may collect:
Full name
Phone number
Email address
Delivery address
Billing information
Payment details (processed securely through payment providers)
We may automatically collect technical information such as:
IP address
Browser type
Device information
Pages visited on our website
Time spent on pages
Referring website links
This information helps us improve our website and user experience.
We use the information collected to:
Process and deliver your orders
Manage customer accounts
Provide subscription water delivery services
Improve website functionality and services
Communicate order updates and customer support
Send promotional offers and marketing messages (with consent)
Prevent fraud and ensure security
All payments made on lumewater.in are processed through secure third-party payment gateways. Lume Water does not store sensitive payment information such as credit or debit card numbers.
Our website may use cookies and similar technologies to improve user experience.
Cookies help us:
Remember user preferences
Analyze website traffic
Improve site performance
Personalize content and offers
Users can disable cookies through their browser settings if they prefer.
We do not sell or rent your personal information to third parties.
We may share your information only with:
Delivery partners for order fulfillment
Payment gateway providers for payment processing
Technology service providers for website or app functionality
Legal authorities when required by law
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
You may have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Lume Water may update this Privacy Policy periodically. Any changes will be posted on this page with the updated Effective Date.
We encourage users to review this page regularly.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Lume Water
Website: lumewater.in
Email: info@lumewater.in
Phone: +91-9821717316
